Where is your Jewellery made?

All pieces are made in Melbourne, Australia. 

 How long will it take to receive my order?

As all pieces are made to order it may take 1-3 weeks from purchase for your item to be shipped. Please email hellolbjewellery@gmail.com if you have any questions.

What is your return policy?

Please choose very carefully as all items are made to order, we do not accept any returns/exchanges should you change your mind.

How do I take care of my Jewellery?

Your jewellery will tarnish with age. Scratches and dents are normal and occur from wear.  When your pound jewellery piece is not being worn, it is best to keep your item in the box it is shipped in or stored in a purpose built jewellery box or stand.
Precious metals can be cleaned with a microfibre cloth or jewellery cleaner.

Do you do custom pieces?

Yes! Custom pieces are welcome, please feel free to contact via email - hellolbjewellery@gmail.com to discuss any custom ideas you may have.